Every association has the same thread on repeat: "Anyone know someone who can…?" Dockhand answers it with a marketplace of local independent taskers, Stripe ID confirmation at signup, Stripe-protected payments, and public reviews — built in Bracebridge, for the way cottage country works.
Low-lift for you, genuinely useful for your members. Three things we handle so a mention is all it takes.
We draft a short, plain-language introduction for your newsletter, AGM, or Facebook group — you approve every word.
We prioritize onboarding taskers who already work your area, so members see local names, not strangers from two towns over.
You deal directly with the founder, in Bracebridge. If something's off for one of your members, it gets fixed by a person you can name.
Every tasker completes a Stripe Identity check before they can be paid. Beyond identity, here's what a Dockhand job carries that a name passed around the lake doesn't.
Every tasker completes a Stripe Identity check before they can be paid — no anonymous names off a group thread.
Trade businesses on the Small or Commercial tier can upload a Certificate of Insurance and display an "Insurance on File" indicator on their profile. Customers remain responsible for confirming the certificate is current directly with the provider before hiring.
Payments run through Stripe and every completed job is reviewed publicly — the record follows the tasker, not just the referral.
There's a dispute process with a 48-hour window to flag issues, so a job that goes sideways has somewhere to go.
A newsletter blurb, a line in the spring mailing, or ten minutes at the AGM. There's no cost to the association and nothing to administer.
You approve every word before it goes out, and there's nothing to sign, install, or maintain on your end.
Email dockhandadmin@gmail.com with your lake or association name and we'll take it from there.