Dockhand plugs into Guesty, Hostaway, and Hospitable. Bookings stay where they are — cleans, inspections, dock-ins, snow checks, and winter monitoring happen automatically through Dockhand. Your PMs never touch a spreadsheet.
That's what Dockhand replaces. You keep the tool your team knows. We take the ops layer off your desk.
Keep Guesty, Hostaway, or Hospitable. Dockhand runs beneath. The reservation source of truth doesn't change. Your team learns nothing new.
Connect once. Every listing becomes a Dockhand property automatically. New listings you add later flow in without touching anything. Land a 30-cottage PM = 30 recurring turnover feeds.
Before/after photos and completion notes push back to your PMS so your team never leaves the tool they already use to know a clean happened.
If you're not on a PMS yet, the iCal path from Airbnb or VRBO gets you 80% of the automation and upgrades to a full connection any time.
200+ integration marketplace. Reservation webhooks on every booking. Two-way sync so completion photos post to the Guesty reservation.
Full REST API + tasks + webhooks. Paste your access token, pick which listings you want turnovers for, and Dockhand takes it from there.
Personal access token. Reservation webhooks. Great fit for smaller portfolios that graduated from Airbnb-only.
No PMS yet? Paste your Airbnb or VRBO calendar URL — same automation, just one-way. Upgrade to full PMS anytime.
Your booking tool books the guest. Dockhand runs everything that has to happen at the property.
| Capability | Your PMS | Dockhand |
|---|---|---|
| Reservation calendar & guest messaging | ✓ | — |
| Auto-post cleaning to a marketplace of vetted taskers | — | ✓ |
| Gap-detection between checkout and next check-in | — | ✓ |
| Photo proof of completion — before / after | — | ✓ |
| Cottage opening & closing scheduling | — | ✓ |
| Dock-in, dock-out, boat-lift ops | — | ✓ |
| Winter check-ins & property monitoring | — | ✓ |
| Weather-triggered snow plow bookings | — | ✓ |
| Verified Pro tasker network (insurance on file) | — | ✓ |
| HST-compliant invoicing for the PM | — | ✓ |
| Year-end tax summary across every property | — | ✓ |
Your team never touches step 2 or 3. It's the difference between Dockhand and every booking tool that treats operations as a checkbox.
Your PMS fires a reservation webhook to Dockhand the moment the stay ends.
→Sees the next check-in and schedules the turnover into the window between.
→Cleaning + inspection posted to the right property and routed to a Verified Pro.
→Completion + before/after photos land on the reservation you already run.
No. Bookings stay in your PMS. Dockhand is a downstream ops layer — we read reservations, schedule the ops work in the gaps, and push completion status back. You never re-key anything and your team keeps working in the tool they know.
Hostaway: about 5 minutes. You paste an access token, pick which listings you want auto-turnovers on, and Dockhand syncs the rest. Guesty and Hospitable are OAuth-based and roll out over Q3.
Connect them all. Each connection maps its own listings to Dockhand properties. One Dockhand dashboard, many upstream tools.
$49/mo for the Owner portal + a flat 5% platform fee on invoices. First month on us. For portfolios of 20+ cottages we offer bulk pricing — email us.
Local Muskoka + cottage country pros: cleaners, handy crews, dock installers, snow plow operators, arborists, HVAC, electricians. Every tasker is identity-verified. Higher-trust jobs (contractor, tree work, septic, boat lifts) are reserved for Verified Pros with a current Certificate of Insurance on file.
Dockhand's dispute mediation covers it. Refund handling + photo evidence + a real operator to talk to. We're not a chatbot — the founder still watches the ops queue.
Yes. Cottage close, water-line winterization, snow plow, roof snow clearing, ice-dam removal, winter check-ins — all bookable and, with the automation toggle on, all auto-scheduled on weather alerts.
Any time. The automation is per-property and per-task-type. You can also flip the "require my approval before assigning a tasker" toggle if you want a confirmation step before anything gets booked.
15 minutes. We'll map your existing tools and show what auto-runs on day one.